Quick Start Guide
Get up and running with Pitstop in just a few simple steps. This quick start guide will walk you through the essential setup process to start accepting bookings via WhatsApp, Instagram, and Facebook Messenger with AI-powered automation. Follow these steps in order to ensure a smooth onboarding experience.
1
Contact Us
RequiredGet started by reaching out to our team to request access to Pitstop.
- Send an email to hello@pitstop.com
- Include your business name and type
- Provide your contact information
- Our team will review and provide access
What to expect: You'll typically receive a response within 24-48 hours with your account credentials and setup instructions.
2
Receive Account Access
Email RequiredOnce approved, you'll receive your account credentials and can begin setting up your business.
- You'll receive account credentials via email
- Log in to your dashboard
- Complete your business profile setup
Security Note: Keep your login credentials secure. You can change your password after first login in the account settings.
3
Set Up Your Business Profile
RequiredConfigure your business information to personalize your booking experience.
- Business Name: Enter your official business name
- Business Logo: Upload your logo for branding
- Contact Information: Add your phone number and email
- Business Hours: Set your operating hours
- Time Zone: Select your business timezone
Pro Tip: Accurate business hours ensure customers can only book during available times, reducing scheduling conflicts.
4
Connect Messaging Platforms
RequiredConnect WhatsApp, Instagram, or Facebook Messenger to start accepting bookings.
- Set up WhatsApp Business API connection
- Configure Instagram Direct Messages (optional)
- Connect Facebook Messenger (optional)
- Follow the integration guides in the dashboard
Important: You'll need a WhatsApp Business API account from Meta. See our WhatsApp Configuration guide for detailed step-by-step instructions.