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Quick Start Guide

Get up and running with Pitstop in just a few simple steps. This quick start guide will walk you through the essential setup process to start accepting bookings via WhatsApp, Instagram, and Facebook Messenger with AI-powered automation. Follow these steps in order to ensure a smooth onboarding experience.

1

Create Your Account

Required

Sign up for Pitstop directly from the dashboard — no manual approval required.

  1. Go to
  2. Enter your business email and create a password
  3. Verify your email address from the confirmation link
  4. Complete the onboarding flow to create your business
Need help? Email hello@pitstop.com if you run into issues during signup.
2

Log In to Your Dashboard

After signup

Once your account is verified, sign in and start configuring your business.

  1. Sign in at
  2. Complete your business profile setup
  3. Add your first branch and operating hours
Security Note: Keep your login credentials secure. You can reset your password from the login page if needed.
3

Set Up Your Business Profile

Required

Configure your business information to personalize your booking experience.

  • Business Name: Enter your official business name
  • Business Logo: Upload your logo for branding
  • Contact Information: Add your phone number and email
  • Business Hours: Set your operating hours
  • Time Zone: Select your business timezone
Pro Tip: Accurate business hours ensure customers can only book during available times, reducing scheduling conflicts.
4

Connect Messaging Platforms

Required

Connect WhatsApp, Instagram, or Facebook Messenger to start accepting bookings.

  • Set up WhatsApp Business API connection
  • Configure Instagram Direct Messages (optional)
  • Connect Facebook Messenger (optional)
  • Follow the integration guides in the dashboard
Important: You'll need a WhatsApp Business API account from Meta. See our WhatsApp Configuration guide for detailed step-by-step instructions.