Features
Customers & CRM
Every WhatsApp conversation builds a customer profile, booking history, notes, memberships, and full message threads in one place.
Customer profiles
- Auto-created when someone messages or books
- Name, phone, and WhatsApp profile photo when available
- Complete booking history with status and payments
- Internal notes visible only to your team
Chats
The Chats page shows all WhatsApp conversations. Review AI-handled threads, jump in manually when needed, and see booking context alongside messages.
Memberships & loyalty
On Growth plans and above:
- Sell membership plans and track active subscriptions
- Loyalty points and tier rewards
- Promotions and complimentary enrollments
Import & export
Import customers via CSV from Settings → Import. Export customer lists and membership data for reporting. See the full import & export guide.