Features
Analytics & reporting
Go beyond the daily snapshot on the dashboard, explore trends, retention, and staff performance. Advanced analytics unlock on Growth and Scale plans.
Dashboard vs Analytics
Dashboard is your live ops view (today's numbers, pending items).Insights → Analytics is for deeper historical analysis.
Analytics tabs (Growth+)
- No-show rate: which services and time slots have the most missed appointments
- Peak hours: busiest days and hours for staffing decisions
- Conversion: inquiries to confirmed bookings (including AI-assisted)
- Customer lifetime value: repeat visit and spend patterns
- Staff earnings: revenue attributed to team members
Using data effectively
- High no-show slots → tighten reminders or cancellation policy
- Low AI conversion → improve knowledge base and service descriptions
- Peak hour gaps → adjust staff roster in Staff & workforce
- Branch comparisons → optimize underperforming locations
Financial reporting
For P&L, payables, tax, and accounting periods, useAccounting (Scale plan).