Features
Platform overview
Pitstop AI combines WhatsApp AI booking with operations tools, calendar, CRM, payments, memberships, retail, staff, and analytics. Higher plans unlock loyalty, promotions, workforce portal, advanced analytics, and accounting.
AI Booking Agent
24/7 WhatsApp agent with knowledge base, availability checks, and automatic booking creation.
Read →Bookings & Calendar
Day/week/month views, multi-branch scheduling, resources, and session management.
Read →Services & Staff
Service catalog, packages, staff schedules, resources, and business hours.
Read →Customers & CRM
Profiles, booking history, notes, conversation threads, and import/export.
Read →Payments & Orders
Invoices, payment tracking, retail products, and quick sale checkout.
Read →Memberships & Loyalty
Class packs, subscriptions, loyalty points, and promotions.
Read →Analytics
Booking trends, revenue, staff utilization, and conversion metrics.
Read →Accounting
Periods, payables, credit notes, and finance reporting (Scale plan).
Read →Team & Branches
Roles, permissions, multi-location setup, and employee portal.
Read →Modules by plan
- All plans: bookings, CRM, payments, memberships, retail orders, WhatsApp AI (BYOK)
- Growth+: loyalty, promotions, employee portal, advanced analytics
- Scale+: full finance & accounting, staff earnings, higher limits
- Enterprise: custom limits, SLA, dedicated support
See the full comparison in Plans & billing.
Also included
- Automated WhatsApp reminders (24h and 1h before)
- Multi-location / multi-branch support
- Team roles and permissions
- Service packages and class sessions
- Agent Playground for testing
- Customer feedback collection (Core → Feedback)